Privacy Policy

Last updated: May 2026

Cosmetic Denture Studio is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information obtained through our website.

1. Collection of Personal Information

We collect personal information that you voluntarily provide to us when you submit an enquiry or otherwise interact with our website. This may include:

  • Name
  • Email address
  • Phone number
  • Business or clinic details
  • Any information submitted through contact forms or enquiry fields

As a dental service provider, we may also collect sensitive information, including health-related details, where provided by you in the course of an enquiry or communication. Sensitive information will only be collected where reasonably necessary and with your consent.

We may also collect certain information automatically when you visit our website, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on the site
  • Cookies and analytics data

2. Use of Personal Information

We collect and use personal information for purposes including:

  • Responding to enquiries and requests
  • Communicating with patients, dental professionals, and clinics
  • Providing information about our services
  • Managing and improving website performance and user experience
  • Maintaining website security and preventing misuse

We will not use your personal information for purposes other than those for which it was collected, unless permitted or required by law.

3. Cookies and Analytics

Our website may use cookies and third-party analytics tools to enhance user experience and understand website performance.

Cookies are small data files stored on your device that help us analyse website traffic and improve functionality.

You may manage or disable cookies through your browser settings; however, this may affect the functionality of the website.

4. Third-Party Services

We may engage trusted third-party service providers to assist in operating our website and business, including:

  • Website hosting providers
  • Email and communication platforms
  • Contact form and enquiry systems
  • Website analytics services

These providers may have access to personal information only to the extent necessary to perform their services and are required to handle such information in a secure and appropriate manner.

5. Disclosure of Personal Information

We may disclose personal information where necessary to:

  • Respond to enquiries or provide services requested by you
  • Trusted service providers assisting in business operations
  • Comply with legal obligations or lawful requests
  • Protect our rights, property, or safety, or that of others

We do not sell or rent personal information to third parties.

6. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted via the internet.

7. Access and Correction

You may request access to the personal information we hold about you and request correction if it is inaccurate, out of date, or incomplete.

To make a request, please contact us using the details below.

8. Storage and Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

9. Overseas Disclosure

Some third-party service providers we use may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with applicable privacy standards.

10. Contact Us

If you have any questions about this Privacy Policy, or wish to access or correct your personal information, please contact us:

Cosmetic Denture Studio
Brisbane, Queensland, Australia
Phone: 07 3841 5005

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality.

 

Any updates will be published on this page with a revised “Last updated” date.